Last updated: May 27, 2026
Lengzai Global LLC (“Lengzai Global,” “we,” “us,” or “our”) operates the website https://lengzaiglobal.shop (the “Site”) and provides e-commerce services, fulfillment, and related digital commerce services. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our Site, place an order, or otherwise interact with us. By using the Site, you agree to the practices described in this Policy.
1. Information We Collect
We collect the following categories of information:
- Information you provide to us: name, billing and shipping address, email address, phone number, order details, account login credentials, and any messages you send to our support team.
- Payment information: when you make a purchase, payment details are collected and processed by our third-party payment processors. We do not store full credit or debit card numbers on our servers.
- Automatically collected information: IP address, browser type, device information, operating system, referring URLs, pages viewed, and dates/times of access, collected through cookies and similar technologies.
- Information from third parties: we may receive information from service providers, vendors, and analytics or advertising providers to help fulfill orders and improve our services.
2. How We Use Your Information
We use your information to:
- Process, fulfill, and deliver your orders, including sharing necessary details with service providers and vendors;
- Provide customer support and respond to your inquiries;
- Send order confirmations, shipping updates, and transactional communications;
- Send marketing and promotional communications where permitted by law (you may opt out at any time);
- Detect, prevent, and address fraud, security issues, and technical problems;
- Improve our Site, products, and services; and
- Comply with legal obligations and enforce our terms.
3. How We Share Your Information
We do not sell your personal information. We share information only as needed to operate our business, including with:
- Service providers and technology partners to deliver our services to you;
- Logistics and shipping carriers to deliver your products and provide tracking;
- Payment processors to securely handle transactions;
- Service providers that support our website, hosting, analytics, marketing, and customer service;
- Legal and regulatory authorities when required by law, or to protect our rights, customers, or others.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and support marketing. You can control or disable cookies through your browser settings; however, some features of the Site may not function properly without them.
5. International Data Transfers
As a e-commerce services business, we operate with partners in multiple countries. Your information may be transferred to, stored, and processed in countries other than your own, including the United States. We take reasonable steps to ensure your information receives an adequate level of protection wherever it is processed.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, including order processing, customer support, and legal, tax, and accounting requirements. When information is no longer needed, we securely delete or anonymize it.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your location, you may have the right to access, correct, update, or delete your personal information, object to or restrict certain processing, withdraw consent, or request a copy of your data. To exercise these rights, contact us at lengzaiglobal@gmail.com. We will respond in accordance with applicable law.
9. Third-Party Links
Our Site may contain links to third-party websites or services that we do not control. This Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review their privacy policies.
10. Children’s Privacy
Our Site and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Policy.
12. Contact Us
If you have questions or requests regarding this Privacy Policy or your personal information, please contact us:
Lengzai Global LLC
Email: lengzaiglobal@gmail.com
Website: https://lengzaiglobal.shop